Privacy Policy

A legal disclaimer

Effective Date: 06/06/2025

White Labs Media ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.whitelabsmedia.com.au] (the “Site”), including any services offered via Wix Studio.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect and process the following types of personal information:

Information you provide: When you contact us, fill out a form, or subscribe to our communications, we may collect your name, email address, phone number, business name, and any other details you choose to share.
Automated information: When you visit our Site, we may automatically collect data such as your IP address, browser type, operating system, pages viewed, and the date/time of your visit through cookies and analytics tools.
Third-party services: We may use third-party services like Google Analytics or Facebook Pixel to track website usage and campaign performance.

2. How We Use Your Information
We use the information we collect to:

Respond to your enquiries or requests
Provide and manage our services
Improve our website and user experience
Send updates, insights, or marketing communications (with your consent)
Monitor usage and detect any suspicious or harmful activity

3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:

Service providers that help us operate our website or provide services (e.g. Wix, email platforms, analytics tools)
Legal authorities when required to comply with legal obligations
Partners or contractors as part of our white-label services, where applicable and necessary

All third parties are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. These may include:

Session cookies
Analytics cookies (e.g. Google Analytics)
Advertising pixels (e.g. Meta Pixel)

You can manage your cookie preferences through your browser settings.

5. Data Security
We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Withdraw consent at any time (where applicable)

To exercise these rights, contact us using the details below.

7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

White Labs Media
Email: info@whitelabsmedia.com.au
Website: https://www.whitelabsmedia.com.au